Mathematics

Cancellation Policy

Rescheduling Policy Academia Tutoring does understand there are unforeseen circumstances which may make it necessary to reschedule your appointment. However, we require that you let us know at least 48 hours in advance of your scheduled appointment to avoid any associated fees. *However, any group session rescheduling will not be permitted. *Exceptions to this policy will be considered on a case by case basis No-Show Policy A “no-show” or missed scheduled appointment, without canceling or rescheduling according to policy will forfeit the tutoring session. We require all to cancel or reschedule an appointment at least 48 hours in advance Repercussions: • “No-shows” will be charged 100% of the session amount. (no refunds) • no credit will be given on the tutorial account for any subsequent session. • If a student accumulates 3 “No-shows”, he or she will lose their spot for tutoring Late Arrival Policy If you arrive late by 10 minutes or less, your appointment time will be reduced by that time. However , if you arrival time is more than 14 minutes, tutors will log off the virtual session and your original session will be forfeited. If for any reason you believe you may be less than 10 minutes late for your session, be sure to call or text your tutor in advance. *Be advised, all tutors have a 15 minute grace wait time window. If the tutor logs off after 14 minutes without proper notification your account will be charged a $10.00 fee and the session will be forfeited. Cancellation Policy Academia Tutoring commits to offering quality tutoring service for the specified focus area in the time frame paid for. It is our policy that students put forth 100% effort and attention for the entirety of the time service is rendered. In the event, students are late, leave early, or become disconnected or not focused full payment is still required. In the event student is unable to attend any tutoring sessions for any reason, the student will have 7 days to make up that session or forfeits that session and any financial refund for that tutoring session. However, in the event Academia Tutoring is at fault for incomplete or service not rendered for any reason, all services will be credited for the student to be used later at the parent's discretion. No refunds will be given.

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